SlateScoutSupport

Privacy policy

Your production data stays focused on the work.

Updated November 5, 2026 · Operator: Mark Weber

This policy describes the current bring-your-own-key version of SlateScout. Older TestFlight builds used a managed AI gateway; update to the current version before using AI features. SlateScout stores projects and checklist status locally on your device. When you request AI document analysis, transcription, or a generated response, the app sends the request directly to OpenAI using your own API account. SlateScout does not sell personal information, show third-party advertising, or track you across other companies’ apps or websites.

Your OpenAI API key and account

AI features are optional and require your own OpenAI API key. The app saves that key in the device-only iOS Keychain and sends it only to api.openai.com to authenticate your requests. It is not included in project files, diagnostic exports, or requests to SlateScout hosting. Configure each device separately. Remove the key in the app to stop future AI requests, and revoke it in your OpenAI account if needed. Removing it does not cancel requests already sent. OpenAI usage is charged separately from SlateScout purchases.

Documents and project content

When you ask the app to build a project from a script or other supported document, the selected content and filename are sent directly to OpenAI for analysis. For a PDF, this may include the page visuals. Voice and text requests can include the active project’s name, shot names, and completion state. Only submit material you are authorized to share. Manual shot lists and XML exports do not require an API key. Projects, folders, notes, markers, and completion state are stored locally, subject to your Apple device-backup settings. Imported documents may be temporarily copied into the app’s shared import inbox while waiting to be processed.

Voice recordings and transcripts

Push-to-talk records the interval while you hold the button. The recording is sent directly to OpenAI for transcription, followed by a request using the transcript and project context. Temporary recordings are removed during normal processing; the app does not include audio in diagnostic reports. Apple’s speech voice reads replies on the device. Microphone access is controlled in iOS Settings.

Local diagnostics, not automatic app analytics

The BYOK release does not send automatic product-event telemetry to SlateScout hosting. Local troubleshooting logs can include project names, shot names, assistant replies, request timings, errors, and app actions. You can clear those logs or export them from the app’s diagnostic controls. Exported reports can also contain your saved project content and notes. Clearing logs does not delete projects or copies you previously shared.

Website analytics

The SlateScout website uses Google Analytics to measure aggregate visits, referral sources, page engagement, and links visitors choose. Google may receive standard device, browser, cookie, and IP-address information when you visit the website. Website analytics is kept separate from scripts, shot lists, recordings, transcripts, and other content used inside the SlateScout app.

Purchases and support

Apple processes payments. SlateScout uses StoreKit transaction and entitlement information to unlock and restore features; it does not receive your card number. Monthly, annual, and lifetime purchases pay for app features, not OpenAI API usage.

Shake-to-report prepares a ticket for you to review and send in Mail, or share/save through another app. Nothing is sent automatically. Diagnostic attachments are off by default. If you enable them, your project snapshot and local logs accompany the report. A report includes the app version, device model, and operating-system version; email also exposes your sender address and any content you choose to send to support. Your email/share provider processes it under its own policies. We use received reports to answer your request and investigate problems.

Service providers and security

SlateScout uses Apple for distribution, purchases, and platform services; OpenAI for user-requested AI processing; Google for website analytics and support email; and hosting providers for this website. AI requests use HTTPS and the Responses API is called with store set to false. This is not a guarantee of zero retention: OpenAI’s abuse-monitoring rules, account settings, and applicable exceptions still apply. API content is not used for model training by default unless you opt in through OpenAI. Review OpenAI’s API data controls for details. No method of storage or transmission is completely secure.

Retention and deletion

  • Local projects remain until you delete them or remove the app, subject to backups and exported copies you control.
  • Local diagnostic logs remain until cleared or the app’s data is removed. The API key can be removed separately in AI Setup; do not rely on uninstalling to revoke a key.
  • Temporary audio and import files are removed during normal processing; interrupted processing can leave temporary files until cleanup or app-data removal.
  • Support correspondence and attachments are retained as needed to resolve your request, investigate related issues, and meet legal obligations. Contact us to request deletion of information you sent; copies held by your email/share provider follow that provider’s policies.
  • Information processed by Apple, OpenAI, and website/email providers is subject to their applicable retention practices and your account settings.

Children, international use, and changes

SlateScout is intended for filmmaking and production use and is not directed to children under 13. Apple, OpenAI, and hosting providers may process information in countries other than where you live. We may update this policy as SlateScout changes; the effective date above identifies the current version.

Contact

For questions or deletion requests, email gethelpslatescout@gmail.com. SlateScout’s iPhone/iPad app does not require a SlateScout cloud account or automatically upload its project library. Local deletion is performed on your device. The separately signed-in Production Companion website is a different workflow; this policy’s local-only description applies to the SlateScout app.